CASHLESS TRANSACTION THROUGH E-WALLET: ANALYSIS OF PERCEPTION AND USAGE INTENTION OF MICRO BUSINESS OWNERS IN CAVITE

Authors: Melona I. Saquin, Jomarie D. Boyboy, John Mark D. Canon, Cherry Ann O. Delacruz, Lealyn P. Delacruz, Danilo Jr. R Jorge & Mico Angelo O. Macalinao

ABSTRACT

This study determined the perception and usage intention of micro-business owners in Cavite regarding cashless transactions through e-wallets. Hence, the study aimed to determine the business profile of micro business owners in Cavite in terms of the years of operation of their business and the estimated monthly income. Also, to determine the perception of the participants regarding cashless transactions through e-wallet in terms of accessibility, convenience, and security. Lastly, determine the usage intention of micro business owners in Cavite regarding cashless transactions through e-wallet.

The study used descriptive statistics and quantitative research methods to understand and interpret the variables in this study. It presents some information regarding micro business owners and the analysis of the perception and usage intention of micro business owners who are not yet using e-wallets for their business transactions.

The data were gathered from the responses of fifty (50) micro business owners in Cavite under retailing business from November 2023 to January 2024, and purposive sampling was used in selecting the participants from Cavite.

As a result, the majority of the participants have been operating for 4 to 6 years. Most of them have an estimated monthly income ranging from Php 20,000 to Php 30,000. Furthermore, this study revealed that micro-business owners perceived that cashless transactions through e-wallets are accessible, convenient, and secure. Hence, it was concluded that the microbusiness owners intend to use cashless transactions for business transactions.

Keywords: cashless transaction, e-wallet, perception, usage intention, micro business owners

REFERENCES