PERCEPTION AND UTILIZATION OF E-WALLET OF THE STUDENTS IN CAVITE STATE UNIVERSITY TANZA CAMPUS

Authors: Ambon, Kheyce S. Gutierrez, Ashlee Ann C. Polinar, Micah O. San Jose, Orvic James S. Tibag, Jenny Rose M. Vidal, May An B. & Melona I. Saquin

ABSTRACT

The study determined the perception and utilization of e-wallet of the students in Cavite State University-Tanza Campus. It specifically aimed to: determine the demographic profile of the participants in terms of sex, age, monthly allowance, and year level; determine the perception of the participants in terms of convenience, accessibility, and security; and determine the utilization of the participants of e-wallet in Cavite State University-Tanza Campus.

The study used a descriptive research design to describe the above-mentioned demographic profile of the participants, perception in terms of convenience, accessibility, and security, and their utilization of e-wallet. The data were gathered from the responses of 150 students in Cavite State University-Tanza Campus from October 2023 to January 2024.

As a result, the participants belong to the age of 21-23 years old and are female, have a monthly allowance of Php 1,000 below, and predominantly at the 3rd-year level. The study’s findings indicate that participants on the Cavite State University-Tanza campus have favorable perceptions of e-wallets in terms of convenience, accessibility, and security. The findings indicate that the majority of students are already familiar with electronic wallets, which they find useful. Based on the findings of the survey, students believe that e-wallets give an easy way to pay bills, make bank transfers, and perform other financial transactions safely and at any time. This survey indicates that the security of the e-wallet is enhanced by demanding some type of verification before payment. The study shows that students frequently utilize their e- wallets for a variety of activities, including purchasing things, paying bills, and transferring or sending money. However, the survey results indicate that people utilize electronic wallets rarely for more sophisticated financial operations like investments and loans.

Keywords: E-wallet, Perception, Utilization, Convenience, Accessibility, Security

REFERENCES

  • Katon, F., & Yuniati, U. (2020). Fenomena Cashless Society Dalam Pandemi Covid-19. Jurnal Signal, 8(2). Retrieved from https://doi.org/10.33603/signal.v8i2.3490
  • Kustono, A. S., Nanggala, A. Y. A., & Mas’Ud, I. (2020, April 1). Determinants of the use of E-wallet for transaction payment among college students. Repository Universitas Jember,        23(1).   Retrieved           from https://repository.unej.ac.id/handle/123456789/103455?fbclid=IwAR3Yqwbej19LOb pMunX0xIscmF2ePNv6HAdyO_2wYt3VDE4QsJpIghi XI
  • MerchantYard (2021). The history of E-wallet. MerchantYard. Retrieved from https://www.merchantyard.com/blog/the-history-of-e-wallet
  • Perez R.C. (June, 2022). Perception of e-wallets as the mode of payment for online enrollment in Marinduque State College. Journal of Science – Economics and Business Administration,        13(2),   3-18.           Retrieved        from    DOI: 10.46223/HCMCOUJS.econ.en.13.2.2272.2023
  • Razif, N. N., Misiran, M., Sapiri, H., & Md Yusof, Z. (2020). Perceived risk for acceptance of E-wallet platform in Malaysia among youth: Sem approach. Management Research Journal, 9, 1-24. Retrieved from https://doi.org/10.37134/mrj.vol9.sp.1.2020
  • Rizal, A. (2019). Nih! Sepuluh Daftar e-wallet terpopuler di Indonesia 2019 versi iPrice. Info Komputer. Retrieved from https://infokomputer.grid.id/read/121818245/nih-sepuluh- daftar-e-wallet-terpopuler-di-indonesia-2019-versi-iprice?
  • Scott-Briggs, A. (2020, July 27). What is a mobile wallet, origin and history in financial technology? Tech Bullion. Retrieved from https://techbullion.com/mobile-wallet- origin-history-financial-technology/
  • Statista Research Department, & 20, S. (2023, September 20). Philippines: Active Mobile Wallet  Users   2025.           Statista.           Retrieved        from https://www.statista.com/statistics/1413881/philippines-number-of-active-mobile- wallet- users/#:~:text=Number%20of%20active%20digital%20wallets%20users%20Philippin es%202021%2D2025&text=Combined%20figures%20on%2014%20e,in%20the%20l ast%2030%20days.
  • Zhipeng, W. (08 July, 2022). Acceptance of E-wallet among mobile phone users in China. Journal of Digitainability, Realism & Mastery (DREAM), 1(01), 35-40. Retrieved from DOI: https://doi.org/10.56982/journalo.v1i01.11