AUTHENTICITY AND TRANSPARENCY: INFLUENCERS SPONSORED CONTENTS ON MAKEUP PRODUCTS TOWARDS CONSUMER TRUST

Authors: Melona I. Saquin Shaleni Marylane T. Magbanua Baby Joy T. Ang Aiza Cubillas Rizalyn M. Nase & Kylie L. Satur

ABSTRACT

This study was conducted to assess the influence of authenticity and transparency of influencer-sponsored content on consumer trust towards makeup products. In particular, the study aimed to determine the demographic profiles of the participants; determine the perception of the participants on the authenticity of influencers’ sponsored content on makeup products in terms of sincerity, visibility, and expertise; determine the perception of the participants on the transparency of influencers’ sponsored content on makeup products in terms of openness, clarity, and honesty; and determine the influence of authenticity and transparency of sponsored contents on consumers’ trust towards makeup products.

This study used a descriptive research design, and data was collected through self-administered survey questionnaires from 150 participants in Cavite.

The findings indicate that most participants are females aged 18-25, single, and college-educated. The participants perceived influencer-sponsored content as authentic and transparent. Furthermore, authenticity and transparency highly influenced consumer trust in makeup products. The implications of this study suggest the importance of authenticity and transparency in influencer marketing for makeup products.

Keywords: authenticity, transparency, sponsored contents, consumer trust, influencer

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