WHISPERS AT WORK: A COMPREHENSIVE OVERVIEW OF WORKPLACE GOSSIP AND ITS IMPACTS

Authors: J. M. O. Gabriel, PhD, Linda Otonye Gabriel, PhD & Lolo Adias, PhD

ABSTRACT

Workplace gossip, an often overlooked yet pervasive social phenomenon, has profound implications for organizational dynamics and employee well-being. This article conceptualizes workplace gossip, explores its dimensions, and examines both its implications and potential gains within organizational settings. The paper also elevated the discussion on workplace gossip to include its digital perspective by drawing on existing literature. As a way of deepening the intellectual contents of the paper, six baseline social theories were reviewed, including Social Exchange Theory (SET), Social Identity Theory (SIT), Social Comparison Theory (SCT), Social Learning Theory (SLT), Social Network Theory (SNT), and Impression Management Theory (IMT). The paper concluded that workplace gossip is a complex and multifaceted phenomenon with both negative and positive implications for organizations; and recommended among others that organisations should establish clear communication channels, promote a positive workplace culture, and train employees on the effects of workplace gossip.

Keywords: Whispers at work, workplace, Gossip, digital gossip

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