AN EVALUATION OF RESULTS-BASED MANAGEMENT IN ZIMBABWE’S NON-GOVERNMENTAL ORGANISATIONS: SELECTED ORGANIZATIONS IN THE CHILD PROTECTION SECTOR BETWEEN THE YEARS 2015-2021

Dr David Foya & Pride Chifodya

ABSTRACT

The thrust of the study was on the governance and accountability systems found in locally-based NGOs, in a bid to suggest best practices that can be adopted for sustainability and improved performance. As such the research sought to see if local NGOs use results-based management in their programming with particular focus on those involved in child rights issues. This study is significant to all those who focus on child issues in the sense that they should see if the work they do brings out results. In this study, a qualitative approach was used where eight locally based NGOs and two international NGOs formed the sample. The research methodology used was a descriptive survey and the philosophy was mainly under the grounded theory. Questionnaires and interviews were used to collect data. The study showed that Results-Based Management is a well-known phenomenon in NGOs however the implementation of RBM is not for the achievement of results but more of compliance issues with donors and development of more partnerships as compared to the achievement of results and impact on persons of concern. The study concludes that the main challenges noted were that in most local NGOs RBM understanding is no at all three levels of the organizations with the highest level of understanding at the directors’ level and limited levels in program and finance levels. The study gave recommendations that NGOs embrace Results-Based Management, as a way of ensuring survivability and effectiveness.

Keywords: compliance, results-based management, partnerships, survivability

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