LEADERSHIP STYLES OF MANAGERS IN CORRELATION TO EMPLOYEES’ WORK PERFORMANCE IN SELECTED FASTFOOD RESTAURANTS

Author: Ritch M. Banate

ABSTRACT

This study focused on determining managers’ leadership styles correlated with employees’ work performance in selected fast food restaurants. This also determined the relationship between managers’ leadership styles and employee work performance. It employed a descriptive research design using a survey questionnaire administered using Google forms. For this study, the researcher used the purposive sampling technique to consider 100 service crews from selected fast food restaurants in Tanza, Cavite. They have been employed for at least a year to review their immediate superior’s leadership styles better. Data were tabulated and analyzed using SPSS. Results show that participative leadership style was the perceived leadership style of managers in the selected fast food restaurants. Also, most of the respondents were rated very satisfactory work performance by their respective managers. Results also show a small positive relationship between the authoritative leadership style of managers and employees’ work performance, and the relationship is significant. Results also reveal that while managers’ participative and democratic leadership styles have negligible negative relationships with employees’ work performances, the relationships are significant. Furthermore, there is no significant difference when respondents’ views of managers’ leadership styles are classified by gender, age, civil status, educational attainment, and duration with the organization.

Keywords: Leadership styles, work performance, fastfood restaurants

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